Service Design Thinking, Marketing and Innovation

a blog by Gary Alan Miller

Yes, I think your organization needs a blog

Ah, blogging. You’ve been around for what seems like an eternity. Perhaps that’s why so many overlook your power. Or perhaps, they’re just intimidated by populating you with good content! … Continue reading

February 24, 2012 · Leave a Comment

Inspiration: TomTom Letterbox

Your out-dated mode of communication doesn’t have to look out dated.  I love the TomTom Letterboxes. 

February 21, 2012 · Leave a Comment

Pinterest: passing fad or here to stay?

Pinterest has shown tremendous growth over the past six months and is one of the few newer (non-google) social media sites to gain traction. But, is it a fad that … Continue reading

February 17, 2012 · Leave a Comment

What is Service Design?

Since I’ve refocused my blogging efforts on service design and innovation for student affairs, I thought I should lay out some general thoughts about service design in case some folks … Continue reading

February 17, 2012 · 3 Comments

Inspiration: Berg Little Printer

Although it may be more form than function for student affairs, I’m having a romance with the Berg Little Printer right now.  I have grand visions of being able to print custom … Continue reading

February 16, 2012 · Leave a Comment

Chasing cool versus chasing needs

Over on Brainzooming, Mike Brown has a piece up titled Chasing Cool Ideas vs. Solving Consumer Needs.  He provides a well-known quote from  Harvard professor, Theodore Levitt : “People don’t want to … Continue reading

February 15, 2012 · Leave a Comment

New blogging focus on innovation

My work recently has been focused quite heavily on innovation and forward-thinking approaches to career services and student affairs more broadly. As such, I’ve decided to revive my blog as … Continue reading

February 15, 2012 · 2 Comments

How to plan your own conference (lessons from #cctg)

It began with a simple tweet. Last year in North Carolina, Duke Career Center staffer Samara Reynolds created something called C4. I don’t even recall what the four C’s were … Continue reading

June 28, 2011 · Leave a Comment

Now, even different blog duties

My office has launched a new website, repleat with two blogs and feature stories. As such, I’ve zeroed out my blogging on other sites and will pretty much be focused … Continue reading

September 15, 2010 · Leave a Comment

New blogging duties

You may have noticed that posts here have slowed. That was primarily due to busy end-of-school-year counseling duties. But, things probably won’t be picking up too much, as I’m now … Continue reading

June 2, 2010 · Leave a Comment

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